Why Quality Shopper

At Quality Shopper we strive to make every client feel like our only client.

Who We Are

Ordinary is everywhere. At Quality Shopper we strive to make every client feel like our only client. It’s this philosophy, and the strong character of our management team, that sets us apart from the competition.

All of the team at Quality Shopper are professional, detail-oriented, highly ethical and totally committed to the partnerships we develop with our clients.

We don’t make promises we cannot keep, we work hard and we work smart, we respond quickly and, most importantly of all, WE GET IT RIGHT…. it’s not only the client who benefits, but the customer too – and improving customer service levels is, after all, is what we are all about.

Pharmaceutical client’s email to Quality Shopper: (July 2011)

Very impressive reporting…. thank you for your great work, it does show where our work needs to continue in order to gain market share.

“Staff friendliness, staff knowledge and efficiency of service remain the top three of customer expectations. Mystery shopping gives you direction on how you can sculpt your business both economically and in terms of customer service. Having the courage to make tough decisions can undoubtedly lift your game.”