How many of the skills in your training programme are being practiced regularly by your salespeople?

Quality Shopper

Sales Techniques

A lot of time, energy, and money is spent on developing your training programme.  But are the frontline salespeople utilising these behaviours? 

Mystery shopping gives you the opportunity to monitor how many of the skills in your training programme are being practiced regularly by your salespeople.

Then you can continue to coach in those areas, which will result in a better trained staff, and increased sales and profits due to improved customer service, customer satisfaction, and an improved close rate.